At Taj Jewelry Design, every jewelry piece is crafted with care and precision. We want you to love your purchase, but if you wish to make an exchange, we offer a simple and transparent policy.

Exchange Only – No Refunds 

We do not offer refunds. Exchanges are accepted under the following conditions: 

- Exchange requests must be made within 3 days from the date of delivery. 

- Items must be unused, unworn, and in their original packaging with all tags and certificates (if applicable). 

- Custom-made jewelry and earrings are not eligible for exchange for hygiene and personalization reasons. 

- Final sale items cannot exchanged.

- Exchange approval is subject to product inspection by our quality team. 

How to Request an Exchange 

To initiate an exchange, please contact us at sales@tajjewelrydesign.com within 3 days of receiving your order. Include your order number, reason for exchange, and clear photos of the item (if applicable). 

Shipping for Exchange 

- Customers are responsible for the cost of returning the item unless the product received is defective or incorrect. 

- We recommend using a trackable courier service to ensure safe return delivery.  

- Once the returned item is received and approved, the exchange process will begin. 

Contact 

For any exchange-related queries, please contact: sales@tajjewelrydesign.com